data protection

Responsible body within the meaning of the Data Protection Act (DSG):
Darkenique.ch
Unique / Amanda Thwaites
Hombergstrasse 1
5712 Beinwil am See
Switzerland
Phone: +41 (0)78 827 24 18
E-Mail: info@darkenique.ch
Website: http://www.darkenique.ch
1. General information
Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. We, as the operators of these websites, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
We make every effort to protect the databases from unauthorized access, loss, misuse or falsification. However, we would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps, which is why complete protection of data from access by third parties is not possible.
By using this website, you agree to the collection, processing and use of data as described below.
2. Collection and processing of personal data
Personal data is information that relates to a specific or identifiable person. We only collect personal data if it is provided voluntarily, e.g. when ordering a product, creating a customer account, subscribing to the newsletter or filling out the contact form.
The personal information we collect includes:
First name Last Name
address
E-mail address
phone number (optional)
payment information
This data is used exclusively for the purpose of fulfilling the contract and improving our service.
3. Use of data
The personal data you provide will be used for the following purposes:
processing and fulfilling your orders
Sending order confirmations and delivery information
Account information including your username, password, security questions, and other information used for account security.
Contacting you with questions or problems and providing customer support information, including information you include in your communications with us, such as when you send a message through the Services.
Sending you our newsletter, if you have agreed
optimization of our website and services
4. Transfer of data to third parties
Your personal data will only be passed on to third parties if this is necessary to fulfil the contract, such as:
shipping service provider (Swiss Post)
Payment service providers (e.g. credit card providers, PayPal, Twint etc.)
These third parties are obliged to treat your data in accordance with applicable data protection laws.
How we use your personal information:

provision of products and services.

We use your personal information to provide you with the Services and to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use, in which case Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.

marketing and advertising.

We may use your personal data for marketing and promotional purposes, for example to send marketing and promotional messages by email, SMS or post and to show you advertisements for products or services. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you are based in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6, para. 1 (f) GDPR.

security and fraud prevention.

We use your personal data to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you decide to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other login information with third parties. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6, para. 1 (f) GDPR.

5. Cookies
Our website uses cookies to make visiting the website more user-friendly and to enable certain functions. Cookies are small text files that are stored on your computer and enable your browser to be recognized. You can deactivate the use of cookies in your browser settings; however, this may lead to restrictions in the functionality of our website.

For specific information about the cookies we use in connection with the provision of our store through Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the services (in our legitimate interests to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better customize the services, products, and advertising on our website and other websites.

6. Storage and security of data
We only store your personal data for as long as is necessary to fulfill the contract or due to legal retention periods. Your data is protected from unauthorized access and misuse by appropriate technical and organizational measures.
7th newsletter
If you sign up for our newsletter, we will only use your email address to send you information about our products and offers. You can unsubscribe from the newsletter at any time using the unsubscribe link in the newsletter itself.
8. Your rights
You have the right to request information about the personal data we have stored at any time. You also have the right to correct, block or delete this data, provided that there are no statutory retention periods to the contrary. For inquiries, please use the contact address above.
9. Changes to the Privacy Policy
We reserve the right to amend this privacy policy as necessary to adapt it to current legal requirements or changes to our services. The current version is always available on our website.
10. Contact
If you have any questions about data protection or the processing of your personal data, you can contact us at any time at the contact address provided above.